Patron: I found a book in your catalog, but I need help actually finding it. It says… “Blackwell” something?
Me: That means it’s at a different branch- Blackwell Regional Library. Here, it’ll be easier if I just put it on hold for you. What’s the name of the book?
Patron: Barbara Jordan.
Me: Is that the author or the name of the book?
Patron: That is the name of the… author. Yes.
Me: What’s the title?
Patron: You know, I don’t think it had one.
Me: It definitely does.
Other Patron, getting impatient: Here, I’ll help.
They go back to the computer and Other Patron returns first.
Other Patron: Barbara Jordan.
Me: This does not help me.
Other Patron: That’s the name.
Me: Of what??
Patron: Oh you know what, it’s a biography! Barbara Jordan is the name of the book!
Me: THEN WHO IS THE AUTHOR
Patron: Uhhhhh… Blue Rose.
Me: That’s not a name… you know what, google is gonna be faster.
Patron had read the screen as-is: Blue, Rose. The Author is Rose Blue.
Me: