Patron: I was up in the newspaper department, and I have to say it was one of the loudest libraries I’ve ever been in!
Me: Libraries are full of people and are often pretty loud.
Patron: Not this one!
Me: Often this one.
Patron: There were people slamming books around…
Me: Oh, that’s staff. See, in 2017 we started some building renovations and some of the distribution work had to be moved out of the basem-
Patron: A child, screaming!
Me: That’s just… life.
Patron: It really spoils a visit to the library.
Me, internally: No, you do.