Patron: My books are overdue!
Me: All right, well, let’s take care of that then.
Patron: I refuse these fines.
Me: 😐
Patron: I didn’t get the 3-days notice email from you, so this tardiness is your fault!
Me: Actually, we tell you the due dates when we give you the book, so-
Patron: It doesn’t matter! I have expectations from my library!
Me: Well nobody’s gonna forgive the fine so it’s just gonna stay there
Patron: HOW DARE YOU